Mobile communication has advanced throughout enterprises of all sizes. Short Message Services (SMS) proves to be a leading wireless communication medium which can be handled and integrated easily.SMS is perfectly suited for client communications, mobile alarming and contacting field staff discreetly.

Premium Messaging Solution (PMS) is an automated SMS solution that can be integrated with any back end /enterprise system to send eventtriggered messages to the end user.

The central idea behind PMS is to automate the sending of information as soon as the related event has occurred. These could be simple day-today events such as delivery dispatches & reminders, or critical events such as trade & bank transactions and server down times.

PMS can be used for business-to-customer (B2C), business-to-business (B2B) or intra-office communications. As related communication gets automated, PMS significantly improves availability, productivity and continuity of key business processes

Features:

• Automated push of SMS on event occurrence
• Real-time notification as soon as the event has taken place
• SMS push to multiple recipients at one go
• Triggers can be set for multiple events
• Customisable alerting and notifications
• Highly reliable SMS application for business critical scenarios
• Seamless integration with client's back end system
• Scalable and modular architecture
• Comprehensive logging of messages that are pushed

Benefits:

• As message push is event-triggered, the business can do away with conventional and time-consuming communication mechanisms.
• Instant notification to clients leading to better service value
• Instant notification to staff about critical events thus ensuring timely response
• Right information is sent to the right person at the right time
• Cost-efficient communication

How it Works:

• The back office system generates an event against which messages and mobile numbers are populated to a XML structure.
• This is then pushed to TechShastra's SMS Gateway Server.
• The SMS Gateway Application then connects to various Operators' SMSC to deliver the SMS to the client's mobile phones.

Case Study:

ABC Bank Ltd. wants to inform its customers as soon as a deposit or withdrawal has taken place in their account. The Premium Messaging Solution (PMS) is the ideal solution in this case.

The SMS Application is integrated with the bank's account database. Whenever a deposit or a withdrawal has taken place an initiation is done to the SMS Application residing in the same server of the bank. This Application then picks up the message and the mobile number and passes it on to TechShastra's SMS Gateway Server. The SMS Gateway server is connected with the SMSC of the mobile operators to deliver the SMS to the client's mobile phone.

To avail this service click here